Website Accessibility Statement

At PetStore, we are committed to ensuring our website is accessible to everyone, including people with disabilities. We aim to provide an inclusive and user-friendly experience for all visitors.

Our Commitment

We strive to make our website accessible in accordance with the Web Content Accessibility Guidelines (WCAG) 2.1, aiming to meet Level AA standards wherever possible.

This means we work to ensure that our website is:

• Perceivable – Content is presented in ways users can recognise (e.g. text alternatives for images)

• Operable – Navigation and functionality are usable via keyboard and assistive technologies

• Understandable – Information and layout are clear and consistent

• Robust – Compatible with a range of browsers and assistive technologies

Accessibility Features

We have implemented the following features to improve accessibility:

• Clear navigation and consistent layout

• Alternative text for images where appropriate

• Readable fonts and sufficient colour contrast

• Keyboard-friendly navigation

• Responsive design for mobile and tablet devices

Ongoing Improvements

We are continuously working to improve accessibility and usability across our website. This includes regular testing and updates to enhance the user experience.

Limitations

While we strive to ensure full accessibility, some areas of the website may not yet fully meet accessibility standards. We are actively working to address these issues.

Contact Us

If you experience any difficulty accessing our website or have suggestions for improvement, please contact us:

• Email: [your email]

• Contact Form: [link]

We aim to respond to accessibility enquiries within 2–5 business days.